CAREER OBJECTIVE

Motivated business professional, seeking a secure position with a reputable company where my skills in leadership, customer service, and overall exceptional management knowledge will be utilized.

Areas of Expertise:

1. Project management
2. Excelling in interpersonal qualifications
3. Analysis and projection of company sales
4. Adept skills in administration and supervision
5. Proficient experience with budgeting and inventory control

EDUCATION

Pennsylvania State University 1987-1990

Studied towards Bachelors in Business Administration, Lehman, PA

Jane Smith High School 1983-1987

High School Diploma, Kingston, PA

Extra Curricular Training and Activities:

1. 3-Day baking class & seminar – Rich Foods Corporation – Buffalo, NY (1990)
2. American Management Association – Worcester, MA (2004-2005)

PROFESSIONAL EXPERIENCE

General Manager 1990-2008

Olaff Traner Family Restaurants, Muncie/Indianapolis, IN

1. Promoted exceptional leadership skills, training key staff and maintaining new concept implementation
2. Applied developmental input on both server and line cook training programs
3. Excellent ability to manage multiple tasks efficiently, which included scheduling, payroll processing, administrating food costs, labor goals, and the overall sales projection
4. Established weekly management meetings to ensure productive focus on costs and service quality

Assistant Manager 1988-1990

Olaff Traner Family Restaurants, Muncie/Indianapolis, IN

1. Exceeding expectations on all aspects of customer service
2. Provided accurate money management, balancing cash drawers and the company safe at shifts end
3. Abided by proper open and closing procedures with the company
4. Exceptional ability to analyze and resolve all scheduling conflicts
5. Serviced aspects of inventory, which included the purchasing of all products on a routine weekly basis

Kitchen Manager 1986-1988

Olaff Traner Family Restaurants, Muncie/Indianapolis, IN

1. Adept skills in guidance and leadership, effectively training all new kitchen staff
2. Analyzed inventory and usage, preparing daily specials accordingly
3. Responsible for all forms of kitchen sanitation and cleanliness
4. Supervised daily food preparation charts, ensuring accuracy and quality
5. Maintained weekly inventory counts on all food, paper, and cleaning supplies

Buffet/Prep/Line Cook 1983-1986

Olaff Traner Family Restaurants, Muncie/Indianapolis, IN

1. Performed efficient and accurate open and closing procedures of the kitchen
2. Organized and prepared plated and buffet meals
3. Accurately developed the composition and completion of daily food preparation charts