Address: 111 Late Drive • La Fayette, South Carolina 26014 Kathrin Clock

E-mail: sample@grandresume.com • Phone: (347) 888-346-0040

Summary

Administrative support professional, adept at working in fast-paced environments demanding strong organizational and versatile office management skills, combined with proficiency in Microsoft Office programs and interpersonal skills. Committed to exceptional customer service and driven by challenges, ability to independently plan and manage diverse customer relationships. Accustomed to fast-paced, high-pressured positions, demonstrated ability to set priorities deliver qualitative output, prioritize multiple tasks, meet deadlines, and provide quality service.

Functional Experience

1. Input data into the database, provided administrative support, maintained showroom sample inventory, organized business lunches and dinners, and prepared sales reports for store.
2. Key accountabilities included administrative functions preparing activity / ad-hoc / expense reports, confidential correspondence, ordered products with attention to detail, and coordinated travel itineraries.
3. Directed and supervised stores functions office inventory, filed daily reports, data entry, and light cleaning as needed.
4. Managed all administrative facets, coordinated thru mails, ordered all office supplies and supervised inter-telephone lines.
5. Professional representation as first point of contact implemented initiatives to ensure the smooth functioning of a busy reception area, greeted guests, and efficiently managed operations of the extremely demanding sales support staff including Vice Presidents, and accurate billing.
6. Maintained a showroom sample inventory, organized business lunches and dinners, prepared sales reports, sell thru by color and style reports, prepared style maps for specialty and main stream stores.
7. Provided exceptional customer service, managed floor staff, maintained functionality of all equipments, organized entire stock area, and bank deposits. Responsible for consistent increased sales by over 20%.

Functional Skills

• Sales Support	• Customer Service	• Documentation
• Executive Office Management	• Administrative Support	• Basic Secretarial
• Stocking and Supplies	• Billing Processes	• Efficiency Improvements
• Reception Duties	• Purchasing and Inventory	• Travel Coordination
• Customer Relations	• Filing	• Critical Problem Resolution

Experience

2006 to 2008Showroom Coordinator/Administrative Assistant, Auto Motiff

2005 to 2006Office Manager/Office Administrator, Sunrise Suits

2000 to 2005Shift Supervisor/Coffee Master, Starbucks Coffee Company

Education

2008Virginia College Online, Business/Office Administration

2005The Art Institute of Washington DC, Culinary Arts & Restaurant Management

Computers & Languages

Proficient in MS Word, Excel, Outlook, PowerPoint, PhotoShop CS, Corel Paint shop Pro X2, Group Wise, online mailing such as UPS and FedEx, fluent in languages like Spanish and English.

References

Available upon request