If you are a job seeker and would like to extend your service offerings to the business sector, then you might consider writing a customer service cover letter. Let us take a look at some pointers and some information that you need to include when writing such a curriculum vitae document.
·Growth driven professional offering sound experience of 15 years; combining market knowledge and analytical mindset with team-leading skills to contribute to organizational growth.
·Proven record of consistent, excellent performance in Portfolio Management & Sales, resulting in early promotions, based on surpassing targets.
·Experienced in identifying, analyzing opportunities and implementing strategies and process improvement.
·Developing & executing Quality Assurance practices for strategic customers.
·Pursue customer demands proactively in a timely manner
·Superb communication and team management skills. Native Arabic, Fluent English and Fair French.
objective
Senior sales/marketing management position in the IT field
Professional Experience
MICROSOFT corp.` Jan. 2003- Present
Country Manager Riyadh, Saudi Arabia
·Focus on managed servicesto ISPs and generate business in the enterprise market.
·Bundle connectivity with Microsoft’s end-to-end solution to have a full integrated offering.
·Analyze and implement new business processes to meet 100% growth.
·Study, analyze, and anticipate market trends and customer behavior.
·Develop effective strategies to close large deals which have been used as success stories and reference.
·Create focused selling opportunities by studying & analyzing market and competition, then executing segmented customer oriented marketing plays. Recruit, enable and grow partners’ business.
·Build Channel Engine and selling through it. Build a Channel Community of Partners Sales force.
·Create Channel loyalty programs and apply matrixes to measure and increase loyalty.
MICROSOFT corp. Feb. 1998- Apr. 2000
Inside Channel Account Manager (ICAM) Leader, ICAM Riyadh, Saudi Arabia
·Promoted to division leader after 18 months of managing the team of three.
·Awarded Employee of the Year, 2007.
·Developed account manager role-description, winner of best practice award, 2006
·Performed weekly forecasts and commit-call on behalf of the sales team.
·Aligned division’s targets/objectives with the same in the commercial sector.
·Motivated and empowered team members to focus on achieving optimum results.
·Recruited, interviewed and mentored new sales reps.
·Created focused selling opportunities by executing segmented SMB campaigns.
·Recruited IT Companies to be Microsoft SBS Partners.
·Attended to Partners requirements helping them meet short and long term objectives.
·Constructed Go-To-Market plans with newly recruited partners.
·Enrolled Cisco Partners to Cisco SMB Select Program.
·Educated Partners about Cisco Technologies & Introduced Cisco tools to the SMB Select Partners
·Developed Partners from a Sales/Technical point of view, achieving a Year over Year Growth.
·Gained partners’ loyalty by establishing trust-based relationships across all levels.
·Coached partners during their initial engagements with Cisco.
REALtech INC Dec. 1997- Jan. 1998
Business Development Manager Riyadh, Saudi Arabia
·Strategic client development.
·Designed, Implemented, Trained, Empowered and also headed sales team.
·Prepared sales reports and proficiently reported critical data with tailor-made sales forms.
·Experienced in account/project management.
Specialists for Computer Systems (SCS) Dec. 1995- Dec. 1997
STC Account Manager Riyadh, Saudi Arabia
·Strategic client development. Increased sales by 30%
·Experienced in account/project management.
·Proficiently reported critical data using tailor-made sales forms.
·Won consulting and support contracts.
·Achieved largest Firewall deployment country-wise.
·Produced Security awareness program.
·Coordinated meetings between STC & Vendors.
·Searched & evaluated training demands and Obtained training licenses from big IT companies
·Sold Security/Management Training, to corporate sites and government departments.
·Covered corporate demands and provided them with the best and up to date training solutions.
·Ensured effective after-sales services and costumer satisfaction.
Education & TRAining
·B.A of Economics, 2000 – 2001 , Dubai Open University
·Microsoft Sales Specialist, Microsoft Arabia
·Pursuing MBA, Sun Macrosystems Education
·Sales & Marketing Planning, Microsoft Education
·Time Management, Microsoft Education
·Project Management, Microsoft Education
·Advanced Communication Skills I & II, Microsoft Education
If you are going to apply for a job position, then it is important that you write a good resume that will boost your chances to get an interview invitation or optimistically, to get hired instantly. But before you plan ahead on what companies you would like to apply for, let us give you some steps in using a curriculum vitae example to help you create a professional resume.
We are really bothered by the fact that curriculum vitae reflect the immediate profile of our character. Well, this thinking is only applicable to those people who are not confident enough with their resumes. Let us give you some tips on how to increase the quality of your curriculum vitae to attract your prospect employers and call you for an interview.
Let us simply go to the main point about this article, how to create a CV. The acronym CV means Curriculum Vitae. Usually, this is just a formal term which also refers to resume. In any aspect, a good resume will always have the necessary information about you and is something that immediately attracts the employer’s attention.
If you are thinking of including a cover letter for your resume document, then you are one big step ahead of others. Apparently, cover letters provide more details about you as an applicant that will help the hiring person to know more of your profile and characteristics. But did you know there are different types of cover letters?
We all know that a cover letter is an additional page in the resume file which intends to deliver your personal thoughts and qualifications to assess your skills in a better shape. However, depending on your profile in terms of career or academic background, you might need to modify your cover letters a little so that they will suit your overall capacity for an applied position.
Finding the best job opportunities comes after you have already set up your application documents. In cover letter writing, the fact that you need to impress your employer requires you to submit a letter that will improve your chances of getting hired. Even if you have already written a college resume or any types of cover letters that were supposed to be for practice purposes, it is essential that you know the how the actual cover letter should be written that will work.